All integrations
Optional integration

WhatsApp Business Integration for Pakka Khata

Pakka Khata can support two different WhatsApp workflows: user-initiated manual sharing, and an optional business connection for approved messaging. Automation is not enabled for every account and may require provider approval, templates and a separate commercial setup.

Core Pakka Khata works without this integration

Optional add-on — activated only for businesses that request it and pass setup review.

What can be supported?

Manual document sharing

Open a supported invoice, receipt or statement and share it through the device share flow.

Business connection

An eligible business can connect its own approved WhatsApp Business account and number.

Approved message workflows

Supported events and templates are configured after consent, provider and policy checks.

How activation works

  1. 1

    Request a review

    Tell Pakka Khata which documents and message events your business needs.

  2. 2

    Complete provider setup

    Connect an eligible business number and complete any Meta or template approvals.

  3. 3

    Activate per business

    The connection is stored and managed for the selected business only and can be disabled later.

Frequently asked questions

Is WhatsApp automation included for every account?

No. Manual sharing and automated business messaging are different. Advanced messaging is an optional integration and is enabled only after business, provider and commercial review.

Can Pakka Khata work without WhatsApp?

Yes. Ledger, sales, purchases, inventory, payments and reports continue to work without a WhatsApp connection.

Can the connection be disabled later?

Yes. An authorized business owner or manager can manage or disconnect the business-specific connection.